Term and Conditions

Welcome to Simms Sport Equipment Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our adventure gear. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or accessing with parental/guardian supervision. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is the property of Simms Sport Equipment Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our adventure gear for fly fishing, overlanding, paddling, running, surfing, and yoga training. However, slight variations in color or design may occur. Product images are for illustrative purposes only.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity or pricing errors.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete, and accurate payment information. We are not responsible for payment processing errors resulting from incorrect information.

3.3 Pricing

All prices are in US Dollars. We reserve the right to adjust prices at any time, though orders already placed will be honored at the price stated at time of purchase.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: For orders $50+ via EMS (15-25 business days after shipment)

4.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing.

4.3 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive shipping confirmation via email.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

• In original condition with tags attached
• In original packaging when possible
• Accompanied by packing slip or order confirmation

5.2 Non-Returnable Items

The following cannot be returned:

• Used water sports equipment
• Personalized/custom items
• Items without original packaging affecting resale value
• Clearance/final sale items

5.3 Return Process

To initiate a return:

1. Email [email protected] with your order number and reason for return
2. Wait for authorization and instructions
3. Ship items to provided address with return authorization number
4. Refunds processed within 3-5 business days of receipt

Original shipping fees are non-refundable unless the return is due to our error. Customers are responsible for return shipping costs except for defective items.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining confidentiality of your login information and for all activities under your account.

6.2 Prohibited Activities

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other users’ enjoyment of the site
• Provide false or misleading information

7. Liability Limitations

7.1 Product Use

Our products are designed for adventure sports but must be used properly with appropriate safety precautions. We are not liable for injuries resulting from improper use.

7.2 Website Operation

We strive to keep our site available but are not liable for temporary unavailability due to technical issues beyond our control.

7.3 Maximum Liability

Our maximum liability for any claim related to our products or services is limited to the purchase price of the item in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new effective date. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms shall be governed by the laws of the State of Arizona, USA, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms, please contact us at:

Simms Sport Equipment Shop
992 Crowfield Road
Phoenix, AZ 85018
USA
Email: [email protected]